100% Free -- No Payment Required

Free Energy Bill Checker

Are you being overcharged? Enter your details below and our AI will check your energy bill against Ofgem regulations and typical UK usage -- completely free.

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Based on Ofgem consumer rightsConsumer Rights Act 20158-week Ombudsman escalation right

Common questions about energy bill complaints

Many UK households are overcharged due to estimated billing, incorrect meter readings, or unfair direct debit increases. Our free checker compares your bill against typical usage for your property size and flags potential issues.

Under Ofgem rules, energy suppliers cannot back-bill domestic customers for energy used more than 12 months ago if the supplier was at fault for not billing correctly. If you have received a large catch-up bill, this is a strong ground for complaint.

If your supplier has not resolved your complaint within 8 weeks, or has issued a deadlock letter, you can escalate to the Energy Ombudsman for free. They can order compensation, refunds, and practical remedies.

Yes, completely free. It assesses your case against Ofgem regulations and typical UK energy costs. You only pay £4.99 if you want a formal complaint letter generated.

All Ofgem-licensed UK energy suppliers, including British Gas, OVO Energy, EDF, E.ON, Octopus Energy, Scottish Power, Shell Energy, and any other licensed supplier. The same regulations apply to all of them.